From the team at Cass Brothers we appreciate everyone that comes to us for their product needs and industry advice. For over 50 Years we have grown our reach all over Australia and it's all thanks to the people that choose us. Anything you could suggest or provide to us regarding your experience would be very much appreaciated so we can improve the process.

Thank you.

"Great company to deal with, item arrived overnight to Brisbane, excellent service Will definitely us these guys again, and do highly recommend them. Thanks, Mark."

Mark Stansfield, Brisbane

"I was very impressed with Cass Brothers from ordering to delivery. Their pricing was cheaper than alternatives, and their customer relations second to none. They kept me informed of progress with the order, and delivered within the relatively short time frame of 2 hours they specified."

Brian Munday, Sydney

"I am absolutely delighted with my purchase from Cass Brothers. I purchased a Hansgrohe Mixer tap for an excellent price and free delivery. Delivery was exceptionally fast. The tap is fantastic. Thank you for the excellent service."

Debbie Picone

"Many thanks Carl for your excellent service. All your advice and guidance ensured a beautiful result. We thank you for all your expertise and look forward to seeing you again on our next project."

Fabio Fanuli, Cremorne

"Fantastic showroom with a great range of products. Very helpful staff members, especially Agnes who was excellent and went out of her way to help us by suggesting better suited or higher quality products for our large renovation of our house & shop.

We had to work through choosing items for 4 bathrooms and she was so patient. We are so pleased with what we’ve chosen - it looks fantastic."

Jonny, Sydney

"Scott on the service desk took my call regarding a new toilet seat. He was efficient, knowledgeable, friendly, polite and explained what I needed to do clearly and succinctly. Excellent customer service by Scott! I can’t thank him enough for making this so quick and easy for me."

Jo, Sydney

"I wanted to take the time to let you know that I have had the best customer service experience with your lovely Tayla Hillary! I was in the middle of a small renovation project at my home and managing contractors has been a nightmare. When I have needed urgent products either ordered, delivered or exchanged, Tayla has been so lovely and caring, quick to help, offering her invaluable knowledge about products, stock availability. She also followed through with emails and messages to finalise the sales and queries.

Her assistance has been invaluable and I have now called on her help 3 times over. I cannot praise her enough and wanted to let you know she is a stand out star!

Thank you again for having such a positive regard for your customers and ensuring a smooth and seamless experience each time round!"

Christine Taraby, Bronte

"Thank you Alex Moore, for the good service you have provided me when I ordered our water heater. Thank you for organising a plumber Terry and his apprentice for our installation of water heater. The team was punctual and completed the installation efficiently. Terry was friendly, knowledgeable and added the date of installation on our water heater, which will help us remember in the future for warranty purposes. I found him and the apprentice easy to talk to. I had a couple of touch points during my sales and after sales experience and found your staff to be friendly, easy to chat with, responsive, and willing to assist me with my questions. Thank you to your delivery guy and to Neal, who assisted my request for an invoice promptly and followed up with a call to complete the process. Thank you Alex for the good experience and the fair pricing."

Isabelle Tan

"We recently visited Cass Brothers Petersham when sourcing items for a complete bathroom renovation, and were fortunate enough to be introduced to Tayla Hillery, Sales Consultant.

Tayla’s depth of knowledge, willingness to listen to our concerns and guide us in the right direction, was invaluable. Nothing was too much trouble and she followed up every subsequent request for information and specifications promptly and efficiently.

Dealing with Tayla gave us the confidence to purchase the entire bathroom package from Cass Brothers, Petersham. She negotiated a very fair overall quote and ensured seamless delivery on the appointed day. We’d like to thank Tayla for her excellent customer service, and wish her all the very best in her future endeavours."

George & Angela Peters, North Ryde

"I have recently purchased my new bathroom from Cass Brothers. During this time Julia Dichtl looked after and provided me with advice and guidance on all your products.

Throughout the process, Julia was an absolute pleasure to deal with. She was patient, friendly, professional and was able to respond very helpfully and practically to my sometimes vague ideas. She went out of her way to accommodate all my requests, including changes to my order and delivery times. Julia is a great credit to Cass Brothers and I shall certainly recommend her to any prospective customers.

Many thanks."

Gillian Higginson, Bundanoon

"My experience with Cass Brothers has been fabulous. All of the staff at Petersham have been great, but particularly Carl Screpis, who was at all times courteous and helpful. He once explained that the attitude at Cass Brothers is to help not hinder and I experienced this with each staff member. I am happy to recommend Cass Brothers to all my friends!

Portia, Maroubra, NSW

"Thank you to your team member Carl, who was so helpful in our journey of new taps, sinks, bathroom accessories, baths, you name it!

Anything that has water running through it, Carl helped us select. What struck me about Carl was that he knew his stuff, suggesting different products for different purposes.

I felt like I did not have to be an expert in products to make the right choice based on our needs. Thank you so much."

Eve Lichtnauer, Balmain